Privacy Policy of www.borgodicastelvecchio.com

This Website collects some Personal Data of its Users.

Users may be subject to different levels of protection. Some Users, therefore, enjoy superior protection. More information about the protection criteria can be found in the section on applicability.

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Data Controller

Borgo di Castelvecchio - Via Panfilo dell'Oca, 23 - Contignano/Radicofani (SI) Italy - phone: +39 0578 52165 - mobile: +39 339 630 4039 - mail: info@borgodicastelvecchio.it

Email address of the Data Controller: info@borgodicastelvecchio.it

Types of Data Collected

Among the Personal Data collected by this Website, autonomously or through third parties, there are: Tracking Tool; Usage Data; unique device identifiers for advertising (such as Google Advertiser ID or IDFA, for example); name; surname; phone number; email; number of Users; device information; session statistics; latitude (of the city); longitude (of the city); browser information; payment information; purchase history; billing address.

Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific informational texts displayed prior to the data collection.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Website.
Unless otherwise specified, all data requested by this Website is mandatory. If the User refuses to provide them, it may be impossible for this Website to provide the Service. In cases where this Website indicates some data as optional, Users are free to refrain from communicating such data, without this affecting the availability or operation of the Service.
Users who have doubts about which data are mandatory are encouraged to contact the Data Controller.
The possible use of Cookies - or other tracking tools - by this Website or third-party service providers used by this Website, unless otherwise stated, is intended to provide the Service requested by the User, as well as any other purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for Personal Data of third parties obtained, published, or shared through this Website and guarantees that they have the right to communicate or disseminate them, releasing the Data Controller from any liability to third parties.

Methods and Place of Data Processing

Processing Methods

The Data Controller adopts appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of Personal Data.
The processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons involved in the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Data Controller. An updated list of these Data Processors can always be requested from the Data Controller.

Legal Basis for Processing

The Data Controller processes Personal Data concerning the User if one of the following conditions exists:

• The User has given consent for one or more specific purposes. Note: In some jurisdictions, the Data Controller may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, as long as the User does not object ("opt-out") to such processing. This is not, however, applicable if the processing of Personal Data is regulated by European legislation on data protection;
• Processing is necessary for the performance of a contract with the User and/or for the execution of pre-contractual measures;
• Processing is necessary to comply with a legal obligation to which the Data Controller is subject;
• Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
• Processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or third parties.

However, the User can always request the Data Controller to clarify the specific legal basis for each processing, in particular, whether the processing is based on the law, provided for in a contract, or necessary to conclude a contract.

Location

The Data is processed at the Data Controller's operational offices and at any other location where the parties involved in the processing are located. For further information, please contact the Data Controller.
The User's Personal Data may be transferred to a country other than the one where the User is located. To obtain further information about the location of the processing, the User can refer to the section concerning the details of the processing of Personal Data.

In cases of superior protection, the User has the right to obtain information regarding the legal basis of the transfer of Data outside of the European Union or to an international organization of public international law or constituted by two or more countries, such as the United Nations, as well as regarding the security measures taken by the Data Controller to protect the Data.

If one of the transfers described above takes place, the User can refer to the respective sections of this document or request information from the Data Controller by contacting them using the contact information provided at the beginning of this document.

Retention Period

The Data is processed and stored for the time required by the purposes for which it was collected.

Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the contract is fully executed.
• Personal Data collected for purposes related to the legitimate interests of the Data Controller will be retained until such interests are satisfied. The User can obtain further information about the legitimate interests pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.

When processing is based on the User's consent, the Data Controller may retain Personal Data for a longer period until such consent is revoked. Furthermore, the Data Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or at the request of an authority.

At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this term, the right to access, delete, rectify, and the right to data portability cannot be exercised anymore.

Purposes of Data Processing

The User's Data is collected to allow the Data Controller to provide the Service, comply with legal obligations, respond to requests or legal actions, protect the Data Controller's rights and interests (or those of Users or third parties), detect any malicious or fraudulent activities, and for the following purposes: Displaying content from external platforms, Managing tags, Statistics, Contacting the User, Remarketing and behavioral targeting, Advertising, and Managing payments.

For more detailed information on the purposes of processing and the Personal Data processed for each purpose, the User can refer to the "Detailed Information on the Processing of Personal Data" section.

Details of Personal Data Processing

Personal Data is collected for the following purposes and using the following services:

• Contacting the User

  Contact form (this Website)

  By filling in the contact form with their Data, the User consents to its use to respond to requests for information, quotes, or any other kind of request as indicated by the form's header.

  Personal Data processed: last name; email; first name; phone number.

  Mailing list or newsletter (this Website)

  By registering for the mailing list or newsletter, the User's email address is automatically added to a list of contacts to which email messages containing information, including commercial and promotional information, relating to this Website, may be transmitted. The User's email address may also be added to this list as a result of registering for this Website or after making a purchase.

  Personal Data processed: last name; email; first name.

• Managing Payments

  Unless otherwise specified, this Website processes all payments with credit card, bank transfer, or other means through external payment service providers. In general, and unless otherwise indicated, Users are requested to provide payment details and personal information directly to these payment service providers.
  This Website is not involved in the collection and processing of such information: it will receive a notification from the relevant payment service provider about the successful payment.

  PayPal (Paypal)

  PayPal is a payment service provided by PayPal Inc., allowing the User to make online payments.

  Personal Data processed: last name; purchase history; Usage Data; email; billing address; payment information; device information; first name; phone number; various types of Data as specified in the service's privacy policy.

  Location of processing: Consult the PayPal privacy policy – Privacy Policy.

  Stripe (Stripe Technology Europe Ltd)

  Stripe is a payment service provided by Stripe Technology Europe Ltd.

  Personal Data processed: last name; purchase history; Usage Data; email; payment information; first name; various types of Data as specified in the service's privacy policy.

  Processing location: Ireland – Privacy Policy.

• Tag Management

  This type of service is functional for the centralized management of tags or scripts used on this Website.
  The use of such services involves the flow of User Data through them and, if necessary, their retention.

  Google Tag Manager (Google Ireland Limited)

  Google Tag Manager is a tag management service provided by Google Ireland Limited.

  Personal Data processed: Usage Data; Tracking Tool.

  Processing location: Ireland – Privacy Policy.

• Advertising

  This type of service allows the use of User Data for commercial communication purposes. These communications are shown on this Website in the form of banners and other advertising forms, also in relation to the User's interests.
  This does not mean that all Personal Data is used for this purpose. Data and conditions of use are indicated below.
  Some of the services listed below may use Tracking Tools to identify the User or use the behavioral retargeting technique, which involves displaying personalized advertising based on the User's interests and behavior, detected also outside this Website. For more information, we suggest checking the privacy policies of the respective services.
  Generally, services of this type offer the possibility to opt out of this tracking. In addition to any opt-out feature offered by any of the services listed in this document, Users may learn more about opting out of interest-based advertising within the specific section "How to opt out of interest-based advertising" in this document.

  Facebook Lookalike Audience (Meta Platforms Ireland Limited)

  Facebook Lookalike Audience is an advertising and behavioral targeting service provided by Meta Platforms Ireland Limited that uses Data collected through the Facebook Custom Audience service to display personalized ads to Users with behaviors similar to Users who are already in a Custom Audience list based on their previous use of this Website or their interaction with relevant content through Facebook applications and services.
  Based on this Data, personalized ads will be shown to Users suggested by Facebook Lookalike Audience.

   

  Users can choose not to use Facebook's Tracking Tools for ad personalization by visiting this opt-out page.

  Personal Data processed: Usage Data; Tracking Tool.

  Processing location: Ireland – Privacy Policy – Opt Out.

• Remarketing and Behavioral Targeting

  This type of service allows this Website and its partners to inform, optimize, and serve personalized advertising based on the User's past use of this Website.
  This activity is facilitated by tracking Usage Data and the use of Tracking Tools to collect information that is then transferred to partners that manage remarketing and behavioral targeting activities.
  Some services offer a remarketing option based on email address lists.
  Generally, services of this type also offer the possibility to opt out of this tracking. In addition to any opt-out feature offered by any of the services listed in this document, Users may learn more about opting out of interest-based advertising within the specific section "How to opt out of interest-based advertising" in this document.

  Google Analytics Remarketing (Google Ireland Limited)

  Google Analytics Remarketing is a remarketing and behavioral targeting service provided by Google Ireland Limited that connects the tracking activity carried out by Google Analytics and its Tracking Tools with the Google Ads advertising network and the DoubleClick Cookie.

  Personal Data processed: Usage Data; Tracking Tool.

  Processing location: Ireland – Privacy Policy – Opt OutOpt Out.

  Google Signals (Google Ireland Limited)

  This Website uses Google Signals, a feature of Google Analytics that associates the information on views collected by this Website with Google information from Google user accounts that have consented to this association for ad personalization. This Google information may include the User's location, search history, YouTube history, and data from Google's partner sites, and is used to provide aggregated and anonymous information about Users' cross-device behavior.

   

  If a User is included in the above-mentioned association, they can access and/or delete this data through the MyActivity function provided by Google.

  Personal Data processed: Usage Data; Tracking Tool.

  Processing location: Ireland – Privacy Policy – Opt Out.

  Facebook Remarketing (Meta Platforms Ireland Limited)

  Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms Ireland Limited that connects the activity of this Website with the Facebook advertising network.

  Personal Data processed: Usage Data; Tracking Tool.

  Processing Location: Ireland – Privacy Policy – Opt Out.

  Facebook Custom Audience (Meta Platforms Ireland Limited)

  Facebook Custom Audience is a remarketing and behavioral targeting service provided by Meta Platforms Ireland Limited that connects the activity of this Website with the Facebook advertising network.

   

  Users can choose not to use Facebook's Tracking Tools for ad personalization by visiting this opt-out page.

  Personal Data processed: email; Tracking Tool.

  Processing location: Ireland – Privacy Policy – Opt Out.

• Statistics

  The services in this section allow the Data Controller to monitor and analyze traffic data and track User behavior.

  Google Analytics Ad Reporting Features (Google Ireland Limited)

  Google Analytics on this Website has enabled ad reporting features that collect additional information from the DoubleClick cookie (web activity) and device advertising IDs (app activity). This allows the Data Controller to analyze specific Data related to User behavior and interests (traffic data and User interaction with ads) and, if enabled, demographic data (age and gender information).

   

  Users can choose not to use Google cookies by visiting the [Ad Settings] (https://adssettings.google.com/authenticated) on Google.

  Personal Data processed: unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Tracking Tool; various types of Data as specified in the service's privacy policy.

  Processing location: Ireland – Privacy Policy – Opt Out.

  Google Analytics Demographics and Interest Reports (Google Ireland Limited)

  Google Analytics Demographics and Interest Reports is an ad reporting feature that provides demographic and interest data within Google Analytics for this Website (demographic data refers to age and gender data).

   

  Users can choose not to use Google cookies by visiting the [Ad Settings] (https://adssettings.google.com/authenticated) on Google.

  Personal Data processed: unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Tracking Tool.

  Processing location: Ireland – Privacy Policy – Opt Out.

  Facebook Ads Conversion Tracking (Facebook Pixel) (Meta Platforms Ireland Limited)

  Facebook Ads Conversion Tracking (Facebook Pixel) is a statistics service provided by Meta Platforms Ireland Limited that connects data from the Meta advertising network with actions performed within this Website. The Facebook pixel tracks conversions that can be attributed to Facebook, Instagram, and Audience Network ads.

  Personal Data processed: Usage Data; Tracking Tool.

  Processing location: Ireland – Privacy Policy.

  Google Ads Conversion Tracking (Google Ireland Limited)

  Google Ads Conversion Tracking is a statistics service provided by Google Ireland Limited that connects data from the Google Ads advertising network with actions performed within this Website.

  Personal Data processed: Usage Data; Tracking Tool.

  Processing location: Ireland – Privacy Policy.

  Google Analytics 4 (Google Ireland Limited)

  Google Analytics is a statistics service provided by Google Ireland Limited ("Google"). Google uses Personal Data collected to track and examine the use of this Website, compile reports, and share them with other services developed by Google.
  Google may use Personal Data to contextualize and personalize the ads of its advertising network.
  In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the data is recorded in any data center or server. For more information, you can consult the official Google documentation.

  Personal Data processed: Usage Data; browser information; device information; city latitude; city longitude; number of Users; session statistics; Tracking Tools.

  Processing location: Ireland – Privacy Policy – Opt Out.

• Display of Content from External Platforms

  This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
  This type of service may still collect web traffic data related to the pages where the service is installed, even when users do not use it.

  YouTube Video Widget (Google Ireland Limited)

  YouTube is a video content display service managed by Google Ireland Limited, allowing this Website to integrate such content within its pages.

  Personal Data processed: Usage Data; Tracking Tool.

  Processing location: Ireland – Privacy Policy.

  Google Fonts (Google Ireland Limited)

  Google Fonts is a font style display service managed by Google Ireland Limited, allowing this Website to integrate such content within its pages.

  Personal Data processed: Usage Data; Tracking Tool.

  Processing location: Ireland – Privacy Policy.

  YouTube Data API (Google Ireland Limited)

  YouTube Data API is a video content display service managed by Google Ireland Limited, allowing this Website to integrate functionalities normally executable on YouTube so that Users can watch, search, and manage YouTube content directly within this Website.

   

  Through this Service, this Website may collect Data directly or indirectly on or from User devices, also by using Tracking Tools. Users can limit such access to their Data through the security settings page provided by Google. Users can, at any time, contact the Data Controller for further information on privacy settings through the contact details provided in this document.

   

  Data collected through the Service may also be used to help third parties display interest-based personalized advertisements. Users can choose not to receive such personalized advertising through their device settings or by visiting the Network Advertising Initiative opt-out page.

  Personal Data processed: Usage Data; device information.

  Processing location: Ireland – Privacy Policy – Opt Out.

Information on How to Disable Interest-Based Ads

In addition to any opt-out function provided by any of the services listed in this document, Users can find more information on how to disable interest-based ads in the dedicated section of the Cookie Policy.

Additional Information about Personal Data Processing

• Sale of Goods and Services Online

  The Personal Data collected is used for the provision of services to the User or for the sale of products, including payment and possible delivery. Personal Data collected for payment may include data related to the credit card, the bank account used for the transfer, or other payment tools provided. The payment Data collected by this Website depends on the payment system used.

User Rights

Users can exercise certain rights regarding the Data processed by the Data Controller.

In case of a higher level of protection, Users can exercise all the rights listed below. In any other case, Users can contact the data controller to find out which rights apply in their case and how to exercise them.

In particular, the User has the right to:

• withdraw consent at any time. The User can withdraw their previously given consent to the processing of their Personal Data.
• object to the processing of their Data. The User can object to the processing of their Data when it occurs on a legal basis other than consent. Further details regarding the right to object are provided in the section below.
• access their Data. The User has the right to obtain information about the Data processed by the Data Controller, certain aspects of the processing, and receive a copy of the Data processed.
• verify and seek rectification. The User can verify the accuracy of their Data and request it to be updated or corrected.
• get the restriction of processing. When certain conditions are met, the User can request the restriction of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose except its storage.
• get the erasure or removal of their Personal Data. When certain conditions are met, the User can request the erasure of their Data by the Data Controller.
• receive their Data or have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable when the Data is processed by automated means and the processing is based on the User's consent, on a contract of which the User is a party, or on contractual measures connected to it.
• lodge a complaint. The User can bring a claim before the competent data protection authority or take legal action.

Details about the right to object

When Personal Data is processed for the public interest, in the exercise of an official authority vested in the Data Controller, or for the purposes of the legitimate interests pursued by the Data Controller, Users may object to such processing for reasons related to their particular situation.

Users are reminded that, should their Data be processed for direct marketing purposes, they can object to that processing without providing any justification. To find out whether the Data Controller is processing Data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise your rights

To exercise their rights, Users can address a request to the contact details of the Data Controller indicated in this document. Requests are free of charge and processed by the Data Controller as soon as possible, and in any case, within one month.

Applicability of a Higher Level of Protection

While most provisions in this document apply to all Users, some are expressly subject to a higher level of protection concerning the processing of Personal Data.

This higher level of protection is always guaranteed when processing:

• is carried out by a Data Controller based in the EU; or
• concerns Personal Data of Users who are in the EU and is relevant to the offer of goods or services, whether free or paid, to such Users; or
• concerns Personal Data of Users who are in the EU and enables the Data Controller to monitor the behavior of such Users to the extent that such behavior takes place within the Union.

Cookie Policy

This Website uses Tracking Tools. To learn more, the User can consult the Cookie Policy.

Further Information on Processing

Legal Defense

The User's Personal Data may be used by the Data Controller in legal proceedings or in the preparatory stages leading to possible legal action arising from improper use of this Website or related Services. The User acknowledges that the Data Controller may be required to reveal the Data upon request of public authorities.

Additional Information

Upon the User's request, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning specific Services, or the collection and processing of Personal Data.

System Logs and Maintenance

For operation and maintenance purposes, this Website and any third-party services may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address.

Information Not Contained in this Policy

More details concerning the processing of Personal Data may be requested from the Data Controller at any time using the contact information.

Response to "Do Not Track" Requests

This Website does not support "Do Not Track" requests. To determine whether any of the third-party services it uses honor "Do Not Track" requests, please read their privacy policies.

Changes to this Privacy Policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users through any contact information available to the Data Controller. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If the changes affect processing activities whose legal basis is consent, the Data Controller shall collect new consent from the User, where required.

Last modified: November 7, 2023